How a blog can get through to a council

It has been brought to our attention that Exmouth Town clerk who is supposedly so overworked has time to read on line public blogs to read about the things which are of a concern to the people. What a pity however that he and his immediate superiors do not appear to take any notice, but then he cannot be that overworked if he has the time to go web searching. It may be that he is extra sensitive about what the public think about his periods of holiday that would look like as if he spends most of his time away from his desk. Rather that investigating the possibility of appointing a deputy would it not be more efficient if the clerk were on the job for more hours and spend less relaxing on leave? I recall that his predecessor took very little time way from the job but all of the work was completed but then he although allowed a deputy declined and so an appointment of an office manger was made.